Our values

We treat those who use our service with integrity, honesty, flexibility and give individuals the choice and freedom within a safe |  effective |  responsive |  caring and   well-led service environment to enjoy their future regardless of their circumstances.

 

At MK Supported Housing Limited, we offer a person- Centred approach to the development of each service user(s) care package. This is built around the needs and choices of each individual and involves the service users themselves from the outset.  As part of this process, we hold the following values:

  • We highly hold our reputation as a quality care provider and employer .

  • We provide professional and trustworthy care to our service users at all times.

  • We will work constantly within the current guidelines and regulations and will continually develop our business to improve upon our standards.

  • We will grow by further strengthening our brand reputation and develop ever stronger networks both in the client arena and within the industry itself.

  • We will take time to fully understand our service users and their needs in order that we meet their needs.

  • We will work closely with the families of service users, the NHS, Social Services and other bodies where appropriate. We work collaboratively with all, in the interest of the service user.

  • We will promote choice and independence amongst our service user(s) by working in a person-centred way.

  • We will tailor our services to each and every service user having taken the time to fully understand their specific needs.

  • We will support our service users in their integration into the local community enabling the individual to live their life the way they choose.

  • We will treat every individual within our organisation with dignity, fairness and respect and look to develop talent to manage our business as it grows.

  • We have a social responsibility to our environment and proactively look for ways to lower our carbon footprint and recycle all materials in the appropriate manner.

Confidentiality

 

  

 

MK Supported Housing further believes that the right to confidentiality is a key principle to health and social care and should be respected at all times. Our staff are trained and expected to refrain from voluntary disclosure of any information, learned directly or indirectly, about our residents

 

Civil Rights

MK Supported Housing will take all necessary action to ensure that our Service user(s) maintain all of the benefits to which they are entitled by citizenship.