Your Choice |  Your Life | Your Future |

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OUR
MISSION

To support, empower and enrich the lives of our service users by providing exceptional care and support and always striving for excellence in everything we do, and this extends to those who work for us.  

No two people are the same and as such, our distinctive and responsive individualised care plans will always aim to replicate that both in paper and at service delivery. Our service user’s safety, choices, satisfaction, and fulfilment are at the core of everything we do.
 

OUR
VISION

Our vision is to see our service users develop from strength to strength.

By supporting them to set achievable goals, targets, aspirations, and positive risk taking, we endeavour to work together with our partners, families, and friends to empower, promote independence, choice and inclusion of our service users to enable them to thrive and enjoy their life to the fullest.

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Happy Senior Couple

OUR
VALUES

  • To always have a high positive regard for our service users by ensuring that their rights and dignity is promoted and respected

  • To ensure that our work is underpinned by the 5 principles of Mental Capacity Act

  • To safeguard our service users from potential abuse and ensure that we have the right and relevant policies and processes in place to monitor their safety and keep them safe.

  • To ensure that we listen to our service users, families and friends and stakeholders, and to use their views and feedback to improve the service that we provide.

  • To provide high quality of care by ensuring that our recruitment process is robust in enabling us to get the right staff and to offer continuous training to all our staff.

  • To provide individualised and person-centred care to our service users by involving them in their care and support planning.

  • To embrace technology, research, and innovation in order to promote better opportunities for our service users, ensuring that their voice is heard, and where appropriate to involve advocacy services.

  • If you would like to know more, please  contact us . We are happy to help!

Confident Businesswoman